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NYSEG - Outage

Mother of 89 years is without power. Needs electricity Immediately.
#1248930
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NYSEG - If the utility bill keeps going up .

Our utility bills are gettin so high Im going to go back to candles and cooking over the wood stove! Smdh
#1248361
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NYSEG - Overcharge

Way overcharging, after 5 pple moved out and almost everything was shut off there still charging average 550-600 per month, and have never read the meter in the last 4 years... there theives and I believe something needs to be done about it now.
1.0
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#1242250
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Our apartment of 5 1/2 rooms has unbelievable gas and electric bills. This month alone is 479.00. We are never home so i believe that downstairs apartment may be stealing electric and gas from us as their apartment that is bigger downstairs bills are less than 200 a...
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#1237452
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I live in a tiny 2 bedroom apartment, own one TV , no computer , hardly ever home, my electric bills are ridiculous, 124, to 163 down 46 then up in the 170s , I moved and my final bill. A whopping 308 , this is crazy, they are ripping people off,. They must think I'm...
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Anonymous
Pissed customer 1111

Without a doubt the worst company to deal with they lie for each other and customer service to put it lightly is the worst! The customer service dept. is manned by complete id...

1.0
#1235518
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NYSEG - Angry

14 hours no electric website says assessing, really thats it. Not one electric truck nearby. Not one. Paying custmers deserve better service, deserve updates other than assessing. Will NYSEG replace my groccies $677.54
1.4
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
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#1226758
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It should be common knowledge by now that NYSEG Estimating usage every other month is a rip because you will never re-coupe the delivery charges (estimated remember). Now that they are moving to this new meter install that has no purpose other then to control people,...
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1.0
I didn't like
  • Shitty customer service
  • Estiamted billing and now new meters
#1226647
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NYSEG - Budget bill balance

I was billed 165!dollars a month for a year. Then 88 dollars for two months. Then 0 for a month then 29’dollars then 129 and then 241 now 550. What is going on??!
#1225680
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Boy do I agree & understand !!!!!!! My bill has doubled, last month it quadrupled !!!!! They will not even check my meter to see if there is something wrong. I don't know about you, but this all started right after they gave me this digital meter. Now I will tell you...
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Anonymous
MC

We just had the same issue. Our bill was $700!! They had no explanation. Our previous bills were $70 to $80. I don't know where we should go next for help. It's criminal that ...

1.0
#1223125
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Their billing system is horrible. Those that answer phones have little or no knowledge. For the past 3 months same routine in the house,same electric appliances used, everything identical. Billing and usage on the bills read $39 ,kwh in 300's,next bill $40 kwh in...
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#1219544
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