NYSEG

I received a voicemail at 8 pm claiming to be NYSEG about coming to my house in a few days to replace my meter? My meter was replaced a year ago by NYSEG.

The number that called me is registered as a spam call

1-87*-***-****

Authorized smart meter install?? So whats my meter now, dumb?

It was a stormy day, and a tree that was within 10 feet of the high voltage lines rubbed through the insulation. Sparks started flying and the house kept getting surged.

I called 911 because there wasn't an electric emergency line to call, only gas. More than three weeks have passed and I still haven't heard from them, so I had to call. They said that they never got a call and that this is the first time they're hearing about it.

I was with the firefighter when he called them and gave them the address. Unfortunately, you pay top dollar and get the worst service.

I just need to renegotiate my account. I need help.

The apartment I live in was 2 apartments that has been converted to 1 and since then the charges seem to have increased dramatically.

Im thankful that Im able to make payments but I need to catch up and turn this into one meter. Im looking for an electrician.

A severe storm has knocked out the power. It's been out for over 18+ hours, which I find ridiculous.

Hire more people so that customers aren't inconvenienced for so long.

Nyseg is a poor excuse for a provider. I am very dissatisfied.

Nyseg sucksssss asssss vote them out there is a power plant in my town should never lose power nyseg sucks get out get out bye bye bye bye

They charge their customers way too much. They definitely don't care about their customers.

On a hot day they come after 11 asking to shut the power off for 2 plus hours. Seriously? Are you stupid? They don't even tell you they are coming.

Just show up. Terrible company.

Hey nyseg. How the *** is there 800 plus people without power in Tompkins county and you don't even show it?

But you will show the counties with one individual without power?

On top of the half *** job the contractors you brought in last week for the storm that kept us without power for three days? Paying customers deserve customer service.

They are putting in their new smart meters. I can't even contact Nyseg on the weekend. I work second shift and don't get to bed til about 2 am Yet they showed up at 8:20 this morning (saturday) to install.

Can you explain why, in July, with the power outage from July 15th to the late afternoon of July 18th, 2024, you not only performed the miraculous job of keeping the bill at the same cost, but you even managed to increase my bill by $20? When I had no power, no water, no internet, and lost $1000 worth of food from my freezers and refrigerator, all you do is impose more burden on people.

Great job, you criminals! Try to get someone to answer a phone to answer questions, you losers.

Power has been off for over 6hrs and still nothing, when it was supposed to be back on 4hrs ago!!! This is ridiculous!

Pretty sure they have not read my meter since March of 24. I am on the budget billing.

I have been billed for less that I owe d/t their incompetence. I will now start reading and submitting my own meter reading, and send an accurate usage instead of being estimated. Also, I mailed my bill sending an additional $200 , they gave me a $200 dollar credit, but I still owe over $200 dollars on my balanced bill for August.

Their customer for over 32 years, never had this problem before. I called customer service, and now understand why things are so messed up.

I would like to have Electric charge to me on AUGUST 01. The address is 22 Muckey road Binghamton ny 13903. My name Joseph Convertino my address is 361 first Avenue Vestal ny 13850 please me this not bin esay.

I was scheduled for a disconnect because I was three days late on a bill for $127. That is complete nonsense, especially when I have never been late or had any overdue bills. Way to go NYSEG!!!