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I was double charged a substantial amount and I CAN NOT afford such a charge. So I called, and the lady on the phone wants me to go to my bank and get paperwork detailing the charges (my bank is not local to my area)... but they have on THEIR records the double charge....
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1.0
I didn't like
  • That they stole my money
#1189053
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it started a few months ago. worse was in Dec when i was gone from Dec 5th to Dec 29th . got my electric bill and it was 85.23 first of all i live by myself and every time i leave my house for a long period of time i dis connect all electronics... leave one lamp on...
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#1184225
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Nyseg - Double the price for kwh

12/15/2017-01/16/2018. Claims demand doubled the kWh pricing. We went from .045 to .085. How can they double the price - my electric should have been about $170 it’s $315. I called central Hudson and they didn’t double their customers rate. Still need to check with o&r.
1.0
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Liberty, New York
#1172906
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Nyseg - Neseg is incompetent

Here it is 12/26/17 and again we have no power. They say it will be on by915 but at 10 m nothing. It is 0 degrees outside and 53 degrees in the house. Nyseg does not care
1.5
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Hornell, New York
#1156215
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Nyseg - Horrible service

Constant power outages. More than any place i ever lived. Like a third world power grid. Absolute disgrace. Christmas day and power has been out 12 hours without any weather issues.
#1155534
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I had an appointment at my house in Elmira for them to come in and read my meter between 2 and 4. It was my mother's house she is deceased and no one has lived there in about 4 months. I am paying the utilities on the house and I need someone to go in and read the...
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1.0
#1145901
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They are awful! Terrible customer service. They act more like shady debt collectors. They now ask if anyone has a mental or physical medical condition in case you need additional time to pay your bill. Pretty sure that violates HIPAA laws and is discriminatory in...
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1.3
#1135908
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A couple months ago they came without my consent and installed a new “smart meter” nothing wrong with old meter! Since then my bill has more than doubled!!! I call to complain and all they could say is you must be using more! Nothing Has changed as far as my usage but...
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1.5
#1110747
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Nyseg - Sucks...

No power for several hrs....changed grid and everyone pays
#1077203
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A NYSEG employee driving in Walton NY. Pulled out in front of me and I was just able to stop within inches from hitting him. He was stopped at a stop sign and drove across the road as I was coming and I had the right of way. This was a very dangerous move made by this...
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1.0
#1043875
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