Most helpful review
New Reviewer

Double re occurring draft for same statement

I stayed on hold trying to reach customer service for one hour listening to that ridiculous recording and then when it stopped I said oh great they are going to pick up and talk to me...only to be attached ti a scratchy sound for another 20 min ...when I received an...
View full review
ID
#4323390 Review #4323390 is a subjective opinion of poster.
Location
Tampa, Florida

Power is out.

Don't know how I got under "pissed" consumer. Definitely not the case. The power was restored in record time. My apologies Happy
View full review
ID
#4342776 Review #4342776 is a subjective opinion of poster.
Location
Colorado Springs, Colorado

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Easement granted by us to you near 43 Shufelt Road , CHatham ,NY

Hello. We own some of the property and have granted an easement to your company. However, there are ATV's zooming up and down it right next to our house all day AND night long. We need your help. Can we please figure out a way to prevent this from happening? When we...
View full review
ID
#4314643 Review #4314643 is a subjective opinion of poster.

Over charging!!

1 . Will not process my submitted meter reading accurately , or at all. 2. Impossible to contact at the " Customer Service" telephone # ( 4 hour wait ) for a " representative ". 3. Over estimated KWH charge (s) 4. Using grossly inaccurate " estimated " KWH usage ! 5.Ignoring ( in writing and documentation) my past years " KWH " usage per month. PLEASE , everyone with similar problems, contact : NYS Public Service Comm.in writing , or by calling 1-80*-***-****, and file your complaint .

User's recommendation: Keep an eye on your NYSEG bills!

View full review
ID
#4293543 Review #4293543 is a subjective opinion of poster.
Location
Berkshire, New York
New Reviewer

Only open Mondays and Thursdays and you're placed on hold for one to two hours is frusrtrating. If you're able