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Summary of NYSEG Customer Service Calls

43 TOTAL CALLS
81% SUCCESSFUL CONNECTIONS
02:52 AVG CALL DURATION
3% ISSUES RESOLVED

Customers Contact NYSEG to Ask about:

Payments and Charges:

  • “Bill high”
  • “Billing”
  • “Payment”

Staff:

  • “Start service”
  • “Want to end service”
  • “Connect services”

Account:

  • “Open account”

Other:

  • “Transfer electric from my recent address to my new address on the 15th”
  • “Power outage”
  • “There’s a wire low and out of the hook someone was supposed to do it yesterday but a car was there they void the do it calling back to send someone please thank you”

NYSEG Rating Stats

1.3 out of 5 stars
based on 62 reviews
See all 115 reviews

Rating stats

  1. 51 reviews
  2. 8 reviews
  3. 2 reviews
  4. 1 review
  5. 0 reviews

About NYSEG

Top 5 NYSEG Products

Meter Installation, Installation

Top 5 Dislikes about NYSEG

Poor customer service, Shitty customer service, No sympathy had to seek aid, Worthless text system customer service blows, That they stole my money

Top 5 Related Companies

Avangrid, Rochester Gas Electric, Southern Connecticut Gas, Central Maine Power, Avangrid Renewables

NYSEG reviews and complaints

NYSEG is ranked 145 out of 843 in Utility category

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NYSEG Stats

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Number of Reviews

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Number of Comments

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Number of Calls

No calls for this period.

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